Online delivery services and restaurant aggregators have received a lot of coverage. These websites have quickly grown to be a key player in the field of restaurant online ordering, despite the fact that they don't produce food and not all of them own delivery trucks.
Owners of restaurants are getting tired of paying these aggregators' exorbitant fees. Your consumers can still place online orders without using a third-party aggregator thanks to other tools that are readily available. You can use online ordering without relying on a third aggregator thanks to technologies like KloudEats' restaurant online ordering. Restaurant proprietors won't have to contend with rival establishments on neighborhood third-party applications anymore.
Most crucially, there is a very little cost to the restaurant for using this method of online ordering, thus there is no need to raise menu pricing to cover the cost of third-party aggregators.
To make sure your customers receive excellent service and high-quality cuisine, you kill yourself every day. Why would you allow a third party platform to monopolize the brand of your restaurant? They might not offer the superior service you expect. Customers will link these third parties to your goods and services, so one negative encounter with Grubhub or DoorDash could cost you a devoted client. This indicates that a third-party aggregator is in charge of your restaurant's reputation.
Third-party aggregators additionally showcase and support your rivals.
That's true, even after your customer has attempted to browse your menu, they present your competitors! As if you needed more competition, your alleged business "partners" in this case are actually supporting your rivals.
The restaurants that engage with third-party aggregators are constantly in competition with one another since they do not support your restaurant or your best interests; rather, they push their own brand. Additionally, there is a chance that clients will switch their allegiance to the aggregator if they work with third parties.
There is no other option for clients to order from your restaurant because you are a step away from them; as a result, they might start looking at third-party websites rather than going straight to your restaurant. On top of everything else, these aggregators have the authority to impose service fee of up to 35% on the businesses they work with. That is money that your company loses. There isn't often a 35% margin to fiddle with in eateries.
According to research, most customers prefer placing their orders directly through a restaurant's website instead of using a third-party app. Customers enjoy placing direct orders from you through your website, and that they want you to succeed in the restaurant industry. They will gladly support you directly rather than through third-party websites if given the chance.
They do not want you to cover those expensive commission costs! Consider the fact that your clients have read the same unfavorable articles about these businesses as you have. Give customers a great online ordering experience and make it possible for them to place direct orders with you rather than via a third-party app.
The Advantages:
KloudEats is here to assist you in profitably increasing your revenue. KloudEats was not founded on the idea of putting you against your rivals in order to increase our profit margins because our business strategy is designed with your growth and profitability in mind. Why put up with the possibility of third-party apps driving you out of business? KloudEats only serves your needs.